2025 MYM (mark your mark) performance calm beverage

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2022 to present Director of design at QuillBot

2020 Sr. UX designer at QuillBot

2019 UX consulting continued
 
2018 Left ADT to consult full-time for my previous manager at ADT and also consulted with ADT's Emerging Markets group
 
2018 App went from 1.2 to 5 stars as the leading app in the industry
 
2017 Redesigned the 1.2 star Pulse Security app from the ground up
 
2015 Started at ADT
 
2015 Contracted for Sears & Walgreens (moved to Florida in July)
 
2014 Received the Excellence in Leadership award from Coinstar’s CEO
 
2011 Established user experience research practice at Redbox

With a strong UX design foundation with a strong customer feedback loop, I established the robust international UX research practice of 1 report bringing regular insights back to the organization
 
2009 Established user experience practice at Redbox

First UX designer and design manager, established the practice and best practices, design quality was rarely as issue as my team of 2 were constantly pushing the leveling up of design quality to meet the IDEO bar that helped redesign the kiosk experience
 
2007 Instituted Axure as the tool of choice for producing interactive prototypes at Arch World Wide, Chicago, IL

My role was an information architect and learned how to produce detailed and professional competitive analysis reports-UX designers were treated as second class citizens to the creatives - great manager and peers

2006 Had twin girls, left Capgemini to work at Acquity Group

I was not a good fit for Acquity group, they didn't believe in prototyping work and the working wasn't challenging
 
2005 Founding member of Capgemini's RDV (rapid design & visualization) group

Traveled the world for this amazing company gaining depth in ethnographic research, and building iRise prototypes to show clients their future and work with a great team - one of my favorite jobs
 
2005 Top 3 sales agents selling over $1mm in real estate, Chicago, IL

Success was based on having a sense of urgency, hustling and staying on top of deals so nothing falls through the cracks

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2004 Commercial real estate agent

Learned how to knock on doors and break through my shyness to asking owners to sell their building

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2001 Northwestern University research assistant with Chicago Public Schools (CPS)

Learned videography skills and summarizing key takeaways from Northwestern educator lessons for CPS teachers

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2000 Information architect at Geochef

Core focus was developing personas to design digital and hard goods for and started to apply UX research practices - doors closed from 2000 bubble burst- 

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1998 Fulltime student at Illinois Institute of Technology

Studied design planning of applying UX research to create products and services

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1997 Worked at various jobs before attending graduate school

Learning to recover from debt from my Equinox days

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1995 MLM Associate at Equinox

Sold water filtration and health care products door to door, jumped into this as I was burnt out from industrial design - learned how to sell of the value of products and handle endless no's

1994 Selected by industrial design professor to participate in international foreign exchange program in Paris, France

Amazing experience, worked with a group of international students, core project was a self-operated mammography machine having better ergonomics than current designs gaining experience how to work as part of an international team
 
1993 Summer industrial design internship at Kohler Company in Kohler, WI

Designed a dual toilet handle for Kohler's Australian market, and jacuzzi tub headrest and learned how big design teams work

 
1992 Summer internship at Polivka Logan Design, MN

First industrial design internship while attending UW-Stout - worked on various design projects, nothing substantial