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The three pillars of design leadership: vision, operations, and coaching
A while back I read an article about design leaders being a visionary, operator, or coach. I didn't make much of it until I started seeing "visionary" in almost all design director job descriptions—which became the inspiration for this article. Looking back at my personal experience and interacting with and learning from leaders in past positions, most leaders are great at one, good at the other, and either don't have the time or the ability for the third. As a leader, your a
Mar 11
Designing and carrying out a reorganization
Layoffs are a last resort—a business decision made to set up an organization for future success. But before getting to that point,...
Mar 18, 2025
Building a successful design system: the StyleQ journey at QuillBot
Introduction At QuillBot, we recognized the need for a cohesive design system to support our rapid growth and evolving product suite....
Mar 3, 2024
Design team structures
The field of design has finally received the attention it has long deserved. The demand for designers has been holding steady for a while...
Feb 18, 2024
The importance of good questions
There is a widespread misconception that leaders make important decisions and that decision-making is owned by leaders rather than...
Feb 17, 2024
Scaling teams
Team scaling is among the most difficult responsibilities of a design manager. Engaging in a role that influences the execution and...
Feb 17, 2024
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